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Outside Services Supervisor

Date Posted

May 6, 2026

Application Deadline

Ongoing

Description

We are currently seeking a motivated and service-driven PM Outside Services Supervisor to lead our evening operations and ensure a seamless experience for our guests.

This is a hands-on leadership role ideal for someone who thrives in a fast-paced environment, takes pride in operational excellence, and enjoys leading a team to deliver outstanding guest service. As the PM Supervisor, you will play a key role in setting the tone for the end-of-day experience, supporting the Outside Services team, and maintaining the high standards Morgan Creek is known for.

Why Work for Us:

  • Hourly pay of $20.00 – $22.00
  • Staff uniform supplied.
  • Golf benefits that include:
    • Access to Metro Vancouver’s best public golf course.
    • Access to the practice facilities.
  • Food and Beverage Benefits that include:
    • 50% to 65% off while on shift.
    • 25% off while off duty.
  • Merchandise discounts for personal use.

Requirements

Key Responsibilities of the Outside Guest Services Supervisor:

  • Supervise a team of 10-14 staff
  • Manage the overall upkeep of the cart storage area, driving range and shoe cleaning area.
  • Assists in the take down and clean up of golf tournaments and outings.
  • Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
  • Maintains the cart staging area in a neat and orderly fashion, including the greeting centre/bag drop area.
  • Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
  • Prepares golf carts for play following the standards of Morgan Creek Golf Course.
  • Services the customer who is renting golf clubs and cleans rental clubs upon return.
  • Incorporates safe work practices in job performance.
  • Performs other duties as required.
  • Provide leadership and oversight of Outside Services operations during afternoon and evening shifts
  • Ensure consistent execution of all duties to established club standards
  • Uphold accountability, professionalism, and attention to detail across the team
  • Deliver clear direction, support, and real-time coaching to staff
  • Oversee cart operations, practice facility presentation, and overall service flow
  • Work closely with the Outside Services Manager and fellow Supervisors to ensure alignment across operations
  • Foster a positive, team-oriented environment that balances high standards with an enjoyable workplace culture
  • Communicate effectively with management regarding daily operations and team performance

Minimum Qualification for the Outside Guest Services Attendant:

    • Must have high school education; or up to one month related experience or training; or equivalent combination of education and experience.
    • Must be available to work the afternoon shift (12-8:30pm, 1:00-9:30pm or later)
    • Valid Driver’s License is required.