Description

Requirements

Key Responsibilities of the Outside Guest Services Supervisor:

• Supervise a team of 10-14 staff
• Manage the overall upkeep of the cart storage area, driving range and shoe cleaning area.
• Assists in the take down and clean up of golf tournaments and outings.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart staging area in a neat and orderly fashion, including the greeting centre/bag drop area.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• Prepares golf carts for play following the standards of Morgan Creek Golf Course.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Incorporates safe work practices in job performance.
• Performs other duties as required.
• Provide leadership and oversight of Outside Services operations during afternoon and evening shifts
• Ensure consistent execution of all duties to established club standards
• Uphold accountability, professionalism, and attention to detail across the team
• Deliver clear direction, support, and real-time coaching to staff
• Oversee cart operations, practice facility presentation, and overall service flow
• Work closely with the Outside Services Manager and fellow Supervisors to ensure alignment across operations
• Foster a positive, team-oriented environment that balances high standards with an enjoyable workplace culture
• Communicate effectively with management regarding daily operations and team performance

Minimum Qualification for the Outside Guest Services Attendant:

• • Must have high school education; or up to one month related experience or training; or equivalent combination of education and experience.
  • Must be available to work the afternoon shift (12-8:30pm, 1:00-9:30pm or later)
  • Valid Driver’s License is required.

Description

We are seeking energetic, polished, and hospitality-driven servers to join our team at a high-volume upscale golf course restaurant. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys creating memorable guest experiences, and has a passion for food, wine, and hospitality.

Our restaurant and patio are known for exceptional service, a vibrant atmosphere, and a strong focus on wine and elevated dining experiences.

What We’re Looking For

• Strong hospitality mindset with a professional and positive attitude
• Ability to thrive in a very busy service environment
• Wine knowledge or a strong interest in learning about wine
• Team-oriented with excellent communication skills
• Ability to multitask while maintaining attention to detail
• Evening, weekend, and holiday availability required
• Previous upscale dining or golf course experience is considered an asset

What We Offer

• Minimum Wage
• Flexible part-time or full-time scheduling, including daytime shift
• Competitive tip earnings in a high-volume environment
• Wine education and ongoing training opportunities
• Golf benefits that include:
  • Access to Metro Vancouver’s best public golf course.
  • Access to the practice facilities.
• Food and Beverage Benefits that include:
  • 50% to 65% off while on shift.
  • 25% off while off duty.
• Merchandise discounts for personal use.

Requirements

Responsibilities

• Deliver exceptional guest service in a polished dining environment
• Guide guests through food, wine, and beverage selections
• Maintain strong knowledge of wine lists, features, and pairings
• Work collaboratively with bartenders, kitchen, and support staff
• Maintain cleanliness and organization of service areas
• Create memorable experiences that encourage repeat business